New Coach Basics

Handling Objections

Obstacles are the things we see when we take our eyes off our goal.
– Zig Ziglar

Are you hearing objections? Of course you are. So, let’s be real, everyone hears them regardless of how successful their business becomes. In fact, the most successful people are the ones who’ve received the most “no’s”.

One of the differences between those who are successful and those who aren’t is that they’ve made it a priority to improve in their ability to overcome objections…and you do this by practicing and trying to overcome objections as you get them, not stopping when someone says ‘no’.

The How to Overcome Objections document is a great resource to learn how to overcome common objections; complete with scripts to help you get started. The video on “Overcoming Objections like a Pro” will also give you some great ideas.

Here’s the main point. If you get objections, it doesn’t mean you’re doing something wrong…it just means that the person your talking to doesn’t have enough information yet to make a positive decision. Look at getting an objection like just getting more information from the person that you can use to help them eventually make a positive decision.

So, when you get an objection, stay positive! Ask them questions about their objection and show a sincere interest in helping them (note: avoid asking ‘yes/no’ questions…you want them talking!)

What are the things you DO like about it?
In what ways COULD it be a positive thing in your life?
That’s interesting, can you share more with me why you have that concern?

Be yourself, but be bold in wanting to help them get past their objection because you know just how much their life will be better and the results they’ll get if they just make the simple choice to give Beachbody a chance! Remember, this is your business and helping people is what you do!

Your Daily Action Items:

Links:

How to Overcome Objections
Overcoming Objections like a Pro